We realize the continued hardships created by COVID-19 and will consider reasonable payment arrangements. Our Grants and Gallup offices are open* for walk-ins, Mondays through Fridays. If you prefer to visit by appointment, please call us. You can also email your payment request to firstname.lastname@example.org fax it to (505) 287-2234 or call us at (505) 285-6656.
*Continental Divide management reserves the right to change daily hours of operation without notice.
If you are a residential renter, the state of New Mexico has federal aid to help with utility assistance to households experiencing financial hardship due to the COVID-19 outbreak. Go to http://renthelpnm.org to apply now.
If you are a homeowner, the Mortgage Finance Authority of New Mexico has applied for federal money to provide qualifiers with utility assistance. Go to https://housingnm.org/new-mexico-homeowner-assistance-fund for information.
About Your Bill
Continental Divide renders a bill each month to its members. We bill our residential members in different cycles on, or about the same day, each month. The co-op will notify those affected if we significantly alter a billing cycle. At times, we may need to render an estimated bill. When that occurs, we will explain why the estimate happened and will "true-up" a member's bill the following month.
For more information on residential member rights and responsibilities, please consult the Continental Divide Residential Member Handbook.