Because of COVID-19 restrictions, effective March 11, no electric service disconnects will occur until further notice, per New Mexico Public Regulation Commission order. CDEC has the authority to disconnect service for safety reasons or upon customer request.
About Your Bill
CDEC renders a bill each month to its members. We bill our residential members in different cycles on, or about the same day, each month. If we significantly alter a billing cycle, the co-op will notify those affected. At times, it may be necessary for us to render an estimated bill. When that occurs, we will explain why the estimate happened and will "true-up" a member's bill the following month.
For more information on residential member rights and responsibilities, please consult the CDEC Residential Member Handbook.