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After Hours: 1.877.775.5211

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Because of COVID-19 restrictions, our Grants and Gallup offices are closed to the public until further notice. 
During business hours, members paying bills by cash, check or money order are asked to use our night-drop boxes. If you pay with cash, the entire amount will be applied to your account. If you would like a receipt, note it on your bill stub, and we will provide one by email or mail. Call 1-844-859-5979 to make credit/debit card or check payments. Pay online at cdec.coop

Payment Options

Payment Arrangements

If you require a payment arrangement on a past due balance, CDEC must receive it in writing. Fax your request to our Grants Office at (505) 287-2234. Or, email it by clicking here. In order to process your request, it MUST include:

  • Your CDEC account number
  • The account holder's name (first and last)
  • The service location where you receive CDEC service
  • The date you will pay a past due balance
  • The amount you will pay on the date

Payment Arrangement

Payment Locations

CDEC Grants Office, 200 E. High St., P.O. Box 1087, Grants, NM 87020

CDEC Gallup Office, 2500 NM Highway 602, P.O. Box 786, Gallup, NM 87305

Villa de Cubero, U.S. Highway 66, near Sky City Casino

Zuni Tribal Utility Department, 1203B South Highway 53
 

By Phone

CDEC offers an automated telephone payment system. It's secure, FREE and available anytime. To make a credit-card or debit-card payment, make sure you have your account number and call our toll-free number at 1-844-859-5979.

Online

CDEC offers e-billing and e-payments online through SmartHub. To pay online using e-billing or e-payments, open SmartHub and follow the on-screen instructions.

Open SmartHub

Credit/Debit Cards

CDEC accepts Visa, MasterCard and Discover, in person, online and through our toll-free automated payment system.

E-Check (Instant payment by electronic check)

* Available only through SmartHub or automated phone payment system *

CDEC residential and small commercial members can pay instantly by electronic bank check, using either their checking or savings account. They can also store their information for future use and sign up for Automatic Bank Withdrawal. To use E-check, open SmartHub and follow the on-screen instructions.

Open SmartHub

Automatic Bank Withdrawal

CDEC also offers automatic bank withdrawals, so a member's billing charges are deducted each month from a financial institution. To sign up, please contact CDEC Billing Supervisor Victoria Gastonguay at (505) 285-6656.

SmartHub App

To download a free SmartHub app for iPhones and Android-based devices, visit your phone's app store.

On the App Store (iOS) On Google Play (Android)
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Grants Office

200 E. High St.
P.O. Box 1087
Grants, NM 87020
Map

(505) 285-6656
Fax: (505) 287-2234

Gallup Office

2500 NM Highway 602
P.O. Box 786
Gallup, NM 87305
Map

(505) 863-3641
Fax: (505) 863-2175

 

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©2021 Continental Divide Electric Cooperative. All Rights Reserved

  • Home
  • About Us
    • Our Mission
    • Our Board
    • Our History
    • Our Staff
  • Billing
    • Payment Options
    • Budget Billing
    • Rates/Lighting
    • LIHEAP
  • News
  • Education
    • Scholarships
    • Lineworker School
    • Careers
    • Youth Tour
    • CDEC in the Classroom
  • Resources
    • Affiliated Organizations
    • Cooperative Principles
    • Safety
    • Together We Save
    • 2021 Energy Efficiency Rebates
    • Charitable Requests
    • CDEC Net Metering
    • Sharing Success
  • Employment
  • Broadband
  • Capital Credits
  • Contact Us
    • Payment Arrangement
    • Request New Service
    • Other Inquiry
    • Get Email Alerts