Rules & Procedures
Continental Divide is subject to the general jurisdiction of the New Mexico Public Regulation Commission (PRC). As such, the co-op is required to implement rules and procedures governing the supplying and receiving of electric service under the terms and conditions of our Bylaws, Rate Schedules, policies and other provisions and within the rights and responsibilities of our Members.
PRC Approved Rules (Effective Nov. 1, 2024)
Rule No. 1 – General Statement of Purpose and Definitions of Terms Used
Rule No. 2 – Application for Service, Rate Classification and Membership
Rule No. 3 – Service Conditions
Rule No. 4 – Type and Use of Service
Rule No. 5 – Meter Reading, Billing and Payments
Rule No. 6 – Security Deposits
Rule No. 7 – Line Extension
Rule No. 8 – Cooperative's Installation
Rule No. 9 – Customer's Installation
Rule No. 10 – Discontinuance of Service for Non-Payment
Rule No. 11 – Budget Payment Plan (Residential Customers Only)
Rule No. 12 – Estimated Bills
Rule No. 13 – Liability and Responsibility of the Cooperative and Customer
Rule No. 14 – Installment Agreements and Payment Plans (Residential Customers Only)
Rule No. 15 – Discontinuance of Service (For Reasons Other Than Nonpayment)
